Legal

Acceptable use policy

Last updated: 12 October 2026

This policy applies to everyone who uses Sauti. Breaching it can lead to blocked messages, suspension of sending or termination.

You must not use Sauti to

• send hate speech, incitement to violence, ethnic contempt or content prohibited by the National Cohesion and Integration Act;
• send false or misleading information about voting, polling stations, dates or procedures;
• threaten, harass or intimidate anyone, including voters, opponents, officials or journalists;
• contact people without a lawful basis, including people whose numbers were bought, scraped or obtained without their knowledge;
• impersonate another candidate, party, electoral body, government agency or person;
• send messages during legally mandated election-silence periods;
• offer, solicit or arrange bribes or other inducements for votes;
• collect sensitive personal data (such as ethnicity, religion or health) or ID numbers except through the controlled features provided for that purpose;
• try to identify individuals from aggregated or masked data, or to work around masking, opt-outs, quiet hours, approvals or content screening;
• send malware, phishing or spam;
• probe, test or attack the security of the Service without our written permission.

Our controls

We screen messages automatically for prohibited content, review flagged messages, and act on complaints. Opt-outs are honoured automatically and cannot be overridden.

Reporting

Report misuse to hello@sauti.cloud or on our complaint page.