Messaging

Email

Verify a sending domain, publish SPF, DKIM and DMARC, and send email through the same controls.

Open Messaging › Email to set up email sending. Email uses the same audiences, approvals, wallet, suppression and send lifecycle as every other channel.

Verifying your sending domain#

  1. Under Sending identities, add your domain (for example example.org), a sender name and a mailbox (the part before the @).
  2. Add the verification TXT record shown on the page at _sauti. on your domain.
  3. Publish the records your email provider needs:
Record What to publish
SPF One TXT record on the domain, v=spf1 include:<your provider> ~all
DKIM Your provider's public key as TXT at <selector>._domainkey.<domain>
DMARC TXT at _dmarc.<domain>, for example v=DMARC1; p=none
  1. Choose Re-check DNS. The page shows the status of each record. The Sauti team confirms the TXT record before the identity becomes available.

DNS changes can take a few hours to appear.

Sending email#

Choose the email channel in the composer and pick your verified address. Templates support the same merge fields and fallbacks. Attachments are scanned and sent as real attachments.

Opt-outs are honoured immediately, as for SMS, and the mandatory sender footer is added to every email.